Terms and Conditions

This Agreement was last modified on 17 July 2018.

Introduction

A compehensive and detailed overview of our terms and condtions to facilitate our customers.

Communication

Any instructions regarding the order including but not limited to delivery, stitching, feedback, contents are to be given via email at the following addresses. In order to safeguard the customer interests and for proper record keeping, any correspondence made via call can be deemed void. The customer may be asked to send an email in order to back up the required changes or for feedback.

Our Active Email addresses are:

info@anabiyafashion.com

anabiyafabric@gmail.com

GST and other taxes

In compliance with the Tax policies of the government Of Pakistan a 17%  GST (General Sales Tax) is applicable on all purchases w.e.f 1st July 2019. Anabiya will not be held liable for any concerns regarding the GST.

Similarly, a VAT (Value Added Tax) or Customs Duty can be applicable to certain international consignments which are applied by the customs of the due country. A VAT is completely subjective to the policies of the said country and Anabiya will not be held liable if there are any additional charges applied by the local authorities in terms of A VAT or Customs duty. The charges have to be borne by the customer.

Service charges and Exchange rates

2Checkout:

Anabita store uses a 3rd party payment processor (2checkout) to receive payments via PayPal since PayPal is not active in Pakistan. The exchange rates are at the behest of the payment processor and are beyond our control. Anabiya store will not be held liable nor accept any claims with regards to the exchange rate once the customer chooses the option Mastercard/ Visa/ PAYPAL on our website.

Payment for 2Checkout is accepted in US Dollars only. Payment via 2Checkout is done at no additional cost (unless the customer selects a currency other than USD). 2CO includes a credit card/debit card and PayPal. The customer has an option to convert the currency while on the 2Checkout website but currency conversion charges are applied. The conversion rates at the 2CO website are not set by us and cannot be undone once paid.

Meezan Bank Limited

Payment done via Meezan Bank will be at an additional 2.9% Bank charges which is added in the invoice total. Through Meezan Bank customer has an option to pay in PKR without any other charges or exchange rates application. Customer also has an option to pay in other currencies as well, in that case, conversion charges may apply. The conversion rate at Meezan Bank portal is not set by us and cannot be undone once paid.

If the customer asks for a refund for orders paid via option 2CO/Meezan Bank without any error on the part of Anabiya, a 5% service charge on the refund amount will be applied.

Shipment and Delivery

In compliance with the Tax policies of the government Of Pakistan a 17%  GST (General Sales Tax) is applicable on all purchases w.e.f 1st July 2019. Anabiya will not be held liable for any concerns regarding the GST.

Similarly, a VAT (Value Added Tax) or Customs Duty can be applicable to certain international consignments which are applied by the customs of the due country. A VAT is completely subjective to the policies of the said country and Anabiya will not be held liable if there are any additional charges applied by the local authorities in terms of A VAT or Customs duty. The charges have to be borne by the customer.

Replicas & Quality of the product(s)

Anabitya store is an authentic seller which just stocks Original items. The nature of an item is totally subjective to the brand itself. Anabiya Store won’t entertain any claims with respect to the nature of an item where the customer professes to have gotten a replica.

If the customer has any concerns regarding the quality of the product we would encourage them to verify regarding the authenticity with the concerned brand.

Pricing and Quantity

In the event of a pricing update by the brand, after an order is placed, Anabiya reserves the right to update prices on its website and in orders that have already been placed by customers. In such an instance the customers who have already placed the order will be notified regarding the change.

Anabiya reserves the right to restrict product quantities depending upon the availability of stock once an order is placed. In such an instance the customer will be informed regarding the change.

Accuracy of Content

Anabiya has carefully prepared the content of this website, in particular, to ensure that prices quoted are correct at time of publishing and all products have been fairly described. The packaging of a product may vary from that shown. The weights, dimensions, and capacities given are approximate only. The colors of a product that appear on our website are as accurate as possible. However, the actual colors you see will depend on your monitor/mobile screen. We cannot guarantee that your monitor/mobile screen’s display of any color will accurately reflect the color of the product on delivery.

Acceptance of the order

The acceptance of your order begins with the delivery of an Email confirming the contents of your order and satisfying the record prerequisites.

Order Delays

Anabiya tries its level best to make deliveries in the most reasonable time possible. However order deliveries may be delayed in case of certain unexpected situations; Anabiya does not assume any responsibility for delayed deliveries, though it does everything in its power to avoid them. If there are delays from the supplier/brand, Anabiya Store will inform it’s customers via email about the expected delay and new order processing date.

Password and security

Anabiya shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account.

Privacy Policy

We follow a confidential order and shipping procedure in which your personal data is solely used for a secured and straightforward order and shipping process. Furthermore, your personal data is treated with absolute confidentiality.